Te Ara Tiaki Pakeke

What is the service?

Te Ara Tiaki Pakeke is the Tairāwhiti healthy ageing service here to support older adults to age well and live well in the home of their choosing.

Services offered

Home and Community Support Services – HCSS

For short term support or following significant change in health circumstances the Home and Community Support team can provide home help and or personal cares based on need.


Needs Assessments and Services Coordination – NASC

The Ministry funds services for people with a physical, intellectual and/or sensory impairment or disability that is; likely to continue for a minimum of 6 months and or reduce their ability to function independently, to the extent that ongoing support is required.

  • Health of older person – HOP: Is aged 65 years and older, or as young as 55 years with an age related condition.
  • Palliative: Supporting those during the end stage of a terminal medical condition.
  • Long-term supports & chronic health conditions - LST & CHC: Supporting patients younger than 65 years who are living with a long term or chronic health condition that is not a disability.
  • Mental Health Needs Assessments and Services Coordination: Clients that access this service are referred by a clinician specialist from secondary mental health service or from Te Whare Awhiora.


Child and adolescent mental health service – Te Whare o Te Rito (iCAMHS) respite

Clients accessing this service are referred by clinician specialist.


Fracture Liaison Service

A service which screens patients 50+yr who fall and break a bone that is not in the hands, feet of skull. There patients are supported through the Osteoporosis New Zealand pathway.


Falls Prevention

Education and advice to individuals, family and community on preventing falls.


Clinical Nurse Specialist - Geriatric Specialist

Our Clinical Nurse Specialist works alongside the Geriatrician and the wider team with specialist Comprehensive Geriatric Assessments, and Stroke survivors.


Allied Health Response Team – AHRT

This is a team response service, providing assessment of the frail older person to ensure safety, and to facilitate independence at home following a presentation to the emergency department or a serious decline.


How to get in touch

Phone: 06 869 0500 extn 8356

Email: Heatlhy.Ageing@tdh.org.nz

Post: Te Whatu Ora Tairāwhiti, Te Ara Tiaki Pakeke, Private Bag 7001, Gisborne 4040.

Location: 421 Ormond Road, Gisborne 4010.


Hours of service

Our office is open: Monday – Friday 8:00am – 4:30pm


Useful links

HealthCare New Zealand

Phone: 0800 002 722

Email: info@healthcarenz.co.nz

Web: https://www.healthcarenz.co.nz/


Manatū Hauora Ministry of Health Needs Assessment. Information about Needs Assessment Service Coordination (NASC)



Live Stronger for Longer, a partnered approach to prevent falls and fractures.



Stroke Foundation New Zealand





With this impartial information, older people, their families and professionals who work in this sector, can access comprehensive information that enables them to make more informed decisions


A 4 minute read What an Enduring Power of Attorney is and how to set up.



Information and resources about the court and enduring power of attorney


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