District Nursing

District Nursing provides professional nursing services to patients who live in Gisborne City. Access to this service is by referral from your GP or by a Gisborne Hospital medical professional. You will receive nursing care from a team of District Nurses and Clinical Nurse Specialists. They offer you and your family assessments, clinical treatments, support and education. From time to time student nurses are assigned to work with registered nurses in the community.

HE MIHI

Tēnā koe / kōrua / koutou. He mihi aroha tēnei ki a koutou e kaha nei ki te whai ana I te hauora mō tātou katoa. Kei roto I te pukapuka nei ngā whakamāramatanga mō tēnei māuiui . Tirohia, pātaingia , kia mārama ai koe / kōrua / koutou mō ngā āhuatanga . Nō reira kia kaha, kia manawanui.

HOW DISTRICT NURSING IS PROVIDED

District nursing care is provided either in your home or from our clinic. Your care will be provided by a nursing team. This means your primary nurse may change from time to time. A nursing assessment will be completed to understand your health needs and the goals you wish to achieve. You will be asked questions about your health and how you manage on a daily basis. Together we will establish a plan of care for your treatment. We will also discuss any other support services you may need. If you need other services e.g. Clinical Nurse Specialists, Physiotherapists, Continence Nurse, Occupational Therapists, Social Workers, or Dietitians, be assured the nurse will gain your consent before referring you to any of these services. We work in co-operation with your own Doctor, specialist clinics, Hospice Tairāwhiti and other agencies involved in your care. There is no charge for the services provided by District Nurses.

TIME OF VISIT / APPOINTMENT

We cannot offer set appointment times for home visits. The District Nurses’ schedule is set around patients who need care or medication at specific times. For example those under palliative care or receiving home intravenous therapy. Your nurse will advise you the day of their next visit and will call you on that morning to offer an estimated time frame. This is also subject to change. If you have not heard from your nurse by 10am on the arranged day please call the District Nurses office on 06 869 0505.

HOME VISITS

If the nurse is visiting you at home, it is your responsibility to ensure safe access to the property.

Please:

• ensure that all dogs are tied up.

• keep other house pets away.

• provide a smoke-free environment during the visit.

If you have arranged another appointment, such as with your GP, we require 24 hours notice to assist with rescheduling

CLINIC VISITS

We run three clinics between 8am and 4pm, seven days a week. Clinics are available by appointment only. There is no drop-in clinic. Please be on time as we will reschedule your appointment if you are more than 15 minutes late. Here is where to find the clinic:

TRANSFER OF CARE AND DISCHARGE FROM SERVICE

Your care will be transferred back to your general practice team when you have been assessed as no longer needing care from district nurses. You will be informed of your final visit date. Your GP will be notified of the care that you received from district nurses and of your discharge.

CANCELLATION OF DISTRICT NURSE VISITS

Please notify your District Nurse as soon as you need to cancel a visit or clinic appointment. If an appointment is not kept, we will attempt to make contact by leaving a calling card so that you can reschedule. The nurse will attempt to make contact. If repeatedly unsuccessful, unfortunately we will discontinue your district nursing service. Both you and your GP will be notified.

HOURS

Monday - Sunday (including public holidays) | 8am - 4pm Clinics by appointment only: 8am - 4pm PHONE Business hours: 06 869 0505 After hours: Please phone your GP clinic or the Gisborne Hospital Emergency Department 06 869 0500 for any queries or concerns. If you have any concerns regarding the District Nursing service, please contact the District Nursing Clinical Nurse Manager on 06 869 0505.

 

RESOURCES

Catheter booklet, patient information. Looking after your catheter at home.

 

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