District Nursing Service
Contact Details:
Telephone: District Nursing Community and Clinic 06 869 0505
Ostomy and Continence Team 06 869 0500 ext. 8135
Address: 421 Ormond Road, Gisborne 4010 | Private Bag 7001, Gisborne 4040
Out of hours please phone your GP clinic or the Gisborne Hospital Emergency 06 869 0500
If you have any concerns regarding the District Nursing service, please contact the District Nursing Clinical Nurse Manager on 06 869 0505.
Please keep all dogs restrained when the district nurse visits. If the dog is unable to be restrained you will be offered to attend the clinic at the District Nursing office.
In the unfortunate event where a nurse does sustain a dog bite, as per policy, we are to notify the Gisborne District Council dog control of the event.
HOURS
Community: Monday - Sunday (including public holidays) 8am - 4pm.
Clinics: by appointment only: 8am - 4pm.
Ostomy and Continence Department: Monday – Friday (excluding public holidays) 8am – 4pm
CNS Wound care: Monday – Friday (excluding public holidays) 8am – 4pm
We require 24hours notice of cancellation of any scheduled appointment
There is no charge for the services provided by District Nurses.
The District Nursing (DN) Service consists of a team of community nurses, clinic nurses, Clinical Nurse Specialist (CNS) in Wound care and CNS Ostomy and Continence. The DN service provides generalist and specialist nursing health care, the aim is to help people live independently and have more control over their own health.
We provide nursing services to people who live in Gisborne City. This care can be delivered in your home, at school, in your workplace or clinic setting, depending on your needs.
You will be referred to the district nursing service by another health professional e.g., your GP’s or Gisborne Hospital before your discharge.
We offer you and your whanau assessments (you will be asked questions about your health and how you manage on a daily basis) to understand your health needs and goals, clinical treatments, support, and education. Together we will establish a plan of care for your treatment.
If you require any other services (e.g. Physiotherapists, Continence Nurse) we will discuss this with you and gain your consent before referring you to any of these services. We also work in co-operation with your own Doctor, specialist clinics, Hospice Tairāwhiti and any agencies involved in your care.
HE MIHI
Tēnā koe / kōrua / koutou. He mihi aroha tēnei ki a koutou e kaha nei ki te whai ana I te hauora mō tātou katoa. Kei roto I te pukapuka nei ngā whakamāramatanga mō tēnei māuiui . Tirohia, pātaingia , kia mārama ai koe / kōrua / koutou mō ngāāhuatanga . Nō reira kia kaha, kia manawanui.
TIME OF VISIT / APPOINTMENT
The DNs schedule is set around patients who need care or medication at specific times (e.g. those under palliative care or receiving home intravenous therapy) and as such we cannot always offer set appointment times for home visits.
Your nurse will advise you each visit of their next day a visit is required and will call/text you on that morning to offer an estimated time frame. This is also subject to change. If you have not heard from your nurse by 10am on the arranged day please call the District Nurses office on 06 869 0505.
HOME VISITS
If the nurse is visiting you at home, it is your responsibility to ensure safe access to the property so PLEASE…
- Ensure that all dogs are tied up.
- Provide a smoke-free environment during the visit.
- Keep other house pets away.
- Let us know if you have COVID or other potentially infectious illness
If you need to cancel your arranged appointment, we require 24 hours’ notice to assist with rescheduling
CLINIC VISITS
We run three clinics between 8am and 4pm, seven days a week. Clinics are available by appointment only. There is no drop-in clinic. Please be on time as we will reschedule your appointment if you are more than 15 minutes late.
TRANSFER OF CARE AND DISCHARGE FROM SERVICE
Your care will be transferred back to your GP when you have been assessed as no longer needing care from district nurses. You will be informed of your final visit date. Your GP will be notified of the care that you received from district nurses and of your discharge.
CANCELLATION OF DISTRICT NURSE VISITS
Please notify your DN as soon as you need to cancel a visit or clinic appointment. If an appointment is not kept the DN will attempt to make contact you so that you can reschedule. If repeatedly unsuccessful, unfortunately we will discontinue your district nursing service. Both you and your GP will be notified.
PATIENT INFORMATION AND RESOURCES
