Family Violence & Violence Intervention

As part of the National Violence Intervention Programme (VIP) across all Hospitals -  Hauora Tairawhiti staff are aware that Family Harm/Family Violence can have a huge impact on the health and wellbeing of EVERYONE in the Whanau.

We also know that Family Harm/Family Violence isn’t always physical;

It can be name-calling, put-downs, isolating someone from their friends and whanau, making them feel bad about themselves, making all the decisions, not giving them money to buy necessary household items, controlling what they wear and who they see, threatening physical harm, taking the children, harming themselves or someone their partner cares about.

It may make someone feel that they are always treading on eggshells, feel anxious and/or helpless, have sore stomachs, headaches, and feeling constantly fearful (among other things)...

For this reason, it’s important that the community knows that our staff will Stand Up, Speak Out and Act if we come across someone accessing our services that we are concerned or worried about,
or who tells us they are worried for themselves or someone else.

Using our WAKA Values - We want to ensure that the community know that Hauora Tairawhiti Staff are able to listen to your concerns or worries – if someone is hurting you or making you feel afraid if you know of someone being hurt, or you are concerned about your own behaviour towards someone you care about.

We will be compassionate and non-judgmental, we want to make sure that you feel safe to leave the hospital and that you are able to be provided with information and resources, and be connected to community services that can help you.

We also share information if we see or hear something we are concerned about

Below is a list of services and websites that may be of interest to you where you can get further information:

Urgent Response



Urgent assistance

(event has already occurred)



Oranga Tamariki

Child Protection Service


0508 326 459


 Crisis response

Crisis Line 0800 377 600 (24/7)
06 867 9427

Victim Support

Can attend onsite -
Physical and Sexual Assault

0800 842 846    (24/7)

Sexual Abuse Counselling

& support

Counselling – ACC Sensitive Claims


Phone/text support – Safe to Talk

0800 735 566

0800 044 334 or Text: 4334

Men’s Services

 Tauawhi Mens Service

 06 868 8278
 or after hours 06 868 1399

Family Violence/Family Harm Websites

Are You Ok


Local website to access services

Manaaki Tairawhiti

National resources

LGBTI Community



0800 688 5463

1737, Need to talk? Free call or text 1737 any time for support from a trained counsellor

Lifeline – 0800 543 354 or (09) 5222 999 within Auckland

Youthline – 0800 376 633, free text 234 or email or online chat

Samaritans – 0800 726 666

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

What's Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm. Online chat is available 7pm–10pm daily.

Kidsline – 0800 54 37 54 (0800 kids line) for young people up to 18 years of age. Open 24/7. – or email or free text 5626

Anxiety New Zealand – 0800 ANXIETY (0800 269 4389)

Rural Support Trust – 0800 787 254 (0800 RURAL HELP)

Supporting Families in Mental Illness – 0800 732 825

Please make contact with one of our staff if you need any help or guidance.

Nga Mihi

Violence Intervention Coordinator: 027 240 7861

Last modified:

In this section

Our services